Industry specifics
As digital innovations gain momentum in the travel and hospitality industry, customer demands are rapidly changing, and so are business needs. Business owners shift their focus to providing more personalized and novel experiences to their guests. Today, offering great hospitality service means offering a technology-driven contactless experience. All operations have to run like clockwork with minimum human effort and maximum speed. Custom software development helps harness the latest technologies to win customer recognition and monetize it into high revenue.
Blackthorn Vision is a software development company with vast expertise in the travel and hospitality industry. We provide all-encompassing hospitality software development services for hotels, clubs, restaurants, resorts, rentals, and other hospitality amenities worldwide. From automating business activities to creating one-of-a-kind virtual experiences, our dedicated development team deploys innovations in hospitality software development to level up hospitality businesses.
Custom software solutions for the hospitality industry
Booking and reservation systems
When it comes to booking software, user expectations are skyrocketing. Users want to plan routes, reserve hotel rooms, buy plane tickets, order airport transfers, and receive personalized recommendations seamlessly in one app. Blackthorn Vision helps businesses remove barriers to conversion with robust booking software and centralized hotel reservation systems. We develop booking engines, hotel reservation software, and end-to-end trip planning solutions that drive customer demand and boost direct bookings from various channels.
- Booking engines
- Trip planning software
- Taxi and transfer apps
- Travel platforms with B2B and B2C marketplaces
- Hotel reservation systems
- Access to global and local distribution channels
- Travel agency software
- Personalized customer engagement
- Car sharing and rental solutions
- Omnichannel revenue automation
Property management systems
Reduce operational costs and speed up your front- and back-office activities to let your business grow. Property management systems provide tools to organize and manage properties across locations in a single integral space. We build property and hotel management systems that handle business automation and optimize day-to-day hospitality operations, including front desk, housekeeping, billing, and other activities. Hotel management software also supports integration with payment gateways, POS, hotel reservation systems, online travel agencies, and leverages actionable data insights for efficient decision-making.
- Front desk automation
- Integration with third-party services and APIs
- Guest management
- Hotel staff management
- Billing and invoicing
- OTA channel management
- In-built analytics and reporting
- Event management
- Revenue management system
CRM for hotels
To gain an edge in the hospitality industry, you need to understand your customers better than your competitors. CRM for hotels and hospitality help attract, engage, and retain customers across multiple touchpoints. Our developers tailor custom CRM hotel software that automates customer acquisition tasks and empowers personalized marketing communication. With relevant customer data on hand, you can effectively address customer queries and convert more leads into loyal clients.
- Fully customizable functionality
- Integration with email, SMS, and messengers
- Sales task management
- Data visualization for hospitality
- Data-driven reports
- AI-powered insights and analytics
- Sales pipeline management
- Integration with third-party applications
- Business process automation for hospitality sales teams
Mobile app development
Mobile apps take the guest experience to the next level, giving you an advantage in the highly competitive hospitality industry. Armed with our expertise in hospitality software development, you can utilize state-of-the-art mobile technologies to provide guests with a safe and convenient way of communication with your brand. From ordering room service and SPA procedures to contactless billing and checking out, guest apps aggregate the full spectrum of hospitality services in one place and gather user feedback on every stage of interaction.
- In-app booking
- Service and maintenance requests
- Mobile check-in
- Online purchasing
- Touch-free room keys
- Billing and invoicing
- Personalized offers and loyalty programs
Kick-start digital transformation of your hospitality business
Hotels
Set up contactless guest experiences from check-in to check-out and streamline your internal hotel processes with an all-encompassing hotel management system.
Restaurants
Magnify the comfort of your guests with mobile technologies and integrate all restaurant data with centralized software solutions for the hospitality industry.
Rentals
Develop user-friendly booking systems for car-sharings, rentals, and taxi services that improve customer safety during their journey.
Events
Bring together all event-related activities and establish communication between event attendees and organizers with web-based and mobile solutions.
OUR TRAVEL AND HOSPITALITY SOFTWARE DEVELOPMENT
Web development
Mobile app development
UI/UX design
IoT & third-party integrations
Big data analytics
Cloud development
Client success stories
Blackthorn vision
Since 2009, we've been assisting technology companies to build and improve their software products. We help to scale tech teams, deliver projects on time and within budget, develop ideas from initial concepts to a final product.
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